We use Royal Mail Tracked 24 which costs £2.00. However, you can get free delivery on orders over £50.00

Yes, we do. International orders can take up to 10 working days depending on where you live.

Usually 1-2 days for UK orders and up to 10 working days for international orders.

Absolutely. Once your order has been dispatched, you will receive an email confirmation with your tracking number.

Yes of course! Our Stores are located in:

4 Hanningtons Lane, Brighton, BN1 1GS

9 Turnpin Lane, London, SE10 9JA

Our returns policy is 28 days from receipt. Items must be unworn and in their original packaging. Simply package up the items you wish to return and send to:

Break Out Jewellery, 2 Hanningtons Lane, Brighton, BN1 1GS, UK.

Please include a note with your details and order number in any returns. Items received without this information may be subject to a delay in processing. We recommend obtaining a proof of postage or using a trackable shipping service as we are not liable for items lost in transit. We do not reimburse return postage costs under any circumstances.

For hygiene reasons earrings can not be returned or exchanged under any circumstances.

On the rare occasion an item has a fault, please contact us at hello@breakoutjewellery.com and we’ll be glad to help.

We replace/refund faulty items within 12 months from the date of purchase.

Please allow five working days after delivery for your return to be inspected and processed. After this time a full refund, less original postage cost, will be issued to your original payment method. 

If you haven’t received your refund ten working days after it has been issued, please contact your payment provider for an update. If they are unable to assist please contact us at hello@breakoutjewellery.com and we will be happy to verify the date and details of your refund. 

We offer complementary exchanges within 28 days for customers in the UK, on the same item in a different size or colour (excluding earrings). Please email us at hello@breakoutjewellery.com and we will be happy to assist. Unfortunately we are unable to offer exchanges on international orders but are glad to accept them for a refund, where appropriate.

We recommend that you store you jewellery piece in a dry, cool place and clean it carefully with a soft non-abrasive cloth to maintain its shine. For safekeeping, keep it in your Break Out pouch!

We use high-quality materials to ensure our jewellery is both durable and beautiful. Our main materials include:

• Stainless Steel: Known for its excellent durability, hypoallergenic properties, and non-reactive nature, making it suitable for most people without causing skin irritation. It doesn’t tarnish, change colour, or turn your skin green, ensuring your jewellery looks great over time.

• 18K Gold Plated Stainless Steel: Our 18K gold plating is applied at high heat, which enhances its longevity, making the gold finish last much longer compared to standard plating methods.

• Sterling Silver and Gold-Plated Sterling Silver: Sterling silver is a classic choice favoured by many of our customers who value its preciousness and timeless appeal. We also offer gold-plated sterling silver, combining the elegance of gold with the trusted quality of sterling silver.

Yes, we have 2 stores!

4 Hanningtons Lane, Brighton, BN1 1GS

Monday 11am - 5pm

Tuesday 11am - 5pm

Wednesday 11am - 5pm

Thursday 11am - 5pm

Friday 11am - 5pm

Saturday 11am - 6pm

Sunday 11am - 5pm

9 Turnpin Lane, London, SE10 9JA

Monday 11am - 5pm

Tuesday 11am - 5pm

Wednesday 11am - 5pm

Thursday 11am - 5pm

Friday 11am - 5pm

Saturday 11am - 6pm

Sunday 11am - 6pm