FAQ's
What materials are used in your jewellery? Are they hypoallergenic?
We use high-quality stainless steel known for its exceptional durability and non-reactiveness, making it an ideal choice for hypoallergenic jewellery. Stainless steel is the least reactive metal, so the vast majority of people can wear it comfortably without experiencing any allergic reactions. It’s resistant to tarnishing and won’t turn your skin green.
Our 18k gold plating is applied at high heat, ensuring it adheres firmly to the metal, making it last a long time even with regular wear. We also offer pieces made from sterling silver and gold-plated sterling silver, which many of our customers love for its beauty and preciousness.
With our carefully chosen materials, you can enjoy beautiful, long-lasting jewellery without compromising on comfort or quality.
How do I determine my ring/bracelet/necklace size?
All of our necklaces and bracelets include detailed measurements, which you can find under the 'Measurements' tab on each product page. Many of our pieces are also adjustable, offering flexibility to fit your preference.
To find your ring size, please refer to our Ring Size Guide, which provides easy steps to measure your ring size accurately at home. Following these guidelines will help ensure a perfect fit for your jewellery!
What is your return and exchange policy?
Our return policy allows you to return items within 28 days of receipt. Items must be unworn and in their original packaging. Purchases made in-store can also be returned via post.
Please allow five working days after we receive your return for inspection and processing. Once processed, a full refund, minus the original postage cost, will be issued to your original payment method.
We offer exchanges within 28 days for customers in the UK on the same item in a different size or colour (excluding earrings). To arrange an exchange, please email us at hello@breakoutjewellery.com. For international orders, we are unable to offer exchanges but are happy to accept returns for a refund, where applicable.
How do I care for and clean my jewellery?
To keep your jewellery looking its best, we recommend storing your pieces in a cool, dry place when not in use. For safekeeping, place them in your Break Out pouch to protect against scratches and dust. Clean your jewellery carefully with a soft, non-abrasive cloth to maintain its shine. Avoid contact with perfumes, and harsh chemicals to preserve the finish and longevity of your pieces.
Shipping
Fast Shipping
Our orders usually take 1-2 days in the UK to arrive and up to 10 for international orders.
Order Tracking
Customers receive a tracking number in their shipment notification email (we use RM24 for the UK and international tracked services).
Get In Touch
If you haven't received your order or your order tracking then please get in touch with us at hello@breakoutjewellery.com.
BREAK OUT JEWELLERY
Waterproof, Affordable Jewellery
Break Out Jewellery bridges the gap between occasion wear and everyday jewellery. Our pieces are sophisticated but fit to wear every day.
One For The Jewellery Addicts
Regular Accessory Drops
We release new designs monthly, keeping our customers supplied with fresh, fun jewellery. If you're always adding to your collection, we have the supply of stylish, on trend choices to meet your demand.